{"id":832,"date":"2023-03-30T14:58:32","date_gmt":"2023-03-30T12:58:32","guid":{"rendered":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/?p=832"},"modified":"2025-11-02T19:59:05","modified_gmt":"2025-11-02T18:59:05","slug":"mc-accueil-reception-en-hotellerie-restauration","status":"publish","type":"post","link":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/2023\/03\/30\/mc-accueil-reception-en-hotellerie-restauration\/","title":{"rendered":"CS &#8211; Accueil-r\u00e9ception en h\u00f4tellerie-restauration"},"content":{"rendered":"\n<p>Le titulaire du certificat de sp\u00e9cialisation accueil-r\u00e9ception assure la relation avec la client\u00e8le. Il prend en<br>charge toutes les activit\u00e9s aff\u00e9rentes au s\u00e9jour du client, de la r\u00e9servation au suivi du d\u00e9part afin de<br>satisfaire au mieux les attentes du client.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-vivid-red-color has-css-opacity has-vivid-red-background-color has-background is-style-wide\" \/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-vivid-red-color has-text-color\"><strong>Rep\u00e8res pour la formation<\/strong><\/h2>\n\n\n\n<p><a rel=\"noreferrer noopener\" href=\"https:\/\/www.hotellerie-restauration.ac-versailles.fr\/spip.php?article88\" target=\"_blank\">R\u00e9f\u00e9rentiel<\/a> des activit\u00e9s professionnelle et de certification<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-vivid-red-color has-text-color\"><strong>\u00c9valuation<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:24% auto\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.hotellerie-restauration.ac-versailles.fr\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"172\" src=\"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-content\/uploads\/sites\/26\/2023\/03\/hotellerie-restauration.png\" alt=\"\" class=\"wp-image-833 size-full\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\"><strong>Centre<br>de ressources nationales<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"144\" height=\"144\" src=\"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-content\/uploads\/sites\/26\/2023\/03\/icons8-planner-144.png\" alt=\"\" class=\"wp-image-387 size-full\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\"><strong>Agenda<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le titulaire du certificat de sp\u00e9cialisation accueil-r\u00e9ception assure la relation avec la client\u00e8le. Il prend encharge toutes les activit\u00e9s aff\u00e9rentes au s\u00e9jour du client, de la r\u00e9servation au suivi du d\u00e9part afin desatisfaire au mieux les attentes du client. Rep\u00e8res pour la formation R\u00e9f\u00e9rentiel des activit\u00e9s professionnelle et de certification \u00c9valuation Centrede ressources nationales Agenda<\/p>\n","protected":false},"author":39,"featured_media":835,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[],"class_list":{"0":"post-832","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-certificat-de-specialisation","8":"czr-hentry"},"_links":{"self":[{"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/posts\/832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/comments?post=832"}],"version-history":[{"count":2,"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/posts\/832\/revisions"}],"predecessor-version":[{"id":967,"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/posts\/832\/revisions\/967"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/media\/835"}],"wp:attachment":[{"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/media?parent=832"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/categories?post=832"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pedagogie.ac-clermont.fr\/disciplines\/economie-et-gestion-voie-professionnelle\/wp-json\/wp\/v2\/tags?post=832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}